DayneDillon

Commercial Opportunity

How much could an underperforming website be costing the business?

No public diagnostic can know lost revenue with certainty. A defensible estimate starts with known or user-supplied inputs: relevant visits, current enquiry rate, plausible improved enquiry rate, close rate and average customer value. The result is a scenario, not a guarantee.

What this can look like in practice

A single symptom rarely tells the whole story. These are some of the signs worth checking before deciding what needs to change.

  • The business knows traffic volume but not conversion rate
  • Marketing spend increases without proportional enquiries
  • Qualified visitors repeatedly reach weak landing pages
  • Lead value is known but website opportunity is not quantified
  • Redesign decisions are being made without a commercial model

What to check next

Start with the parts that can be verified. This helps avoid expensive changes based on assumptions.

  1. Use actual first-party traffic and lead figures where available
  2. Separate relevant traffic from total traffic
  3. Model conservative, base and upside conversion scenarios
  4. Apply the business’s own close rate and customer value
  5. Use the estimate to prioritize investigation, not promise revenue
Decision point

The practical takeaway

Transparent arithmetic is more useful than invented “revenue leakage” claims.

DayneDillon Commercial Intelligence Advisory. Information is provided to help businesses investigate a problem and make a more informed decision. Outcomes depend on the facts and circumstances of each business.

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